Salesforce Administrator

Salesforce Administrator


Learn the fundamentals of the platform, how to become indispensable to the business as a Salesforce Administrator and knowledge required to pass the Salesforce Administrator Certification Exam..

The personalized development plan incorporates labs/projects, case studies, examples, FAQs, real-world problems, and solutions. Additionally, includes best practices and cookbooks from people working with Salesforce on a daily basis as well as Salesforce trailheads. Stretch exercise that injects something not covered yet or incorporate previously covered topics.

Sales, Marketing and Support process

Salesforce Administrator Topics

  • Organization Setup

  • User Setup

  • Security and Access

  • Standard and Custom objects

  • Sales and Marketing applications

  • Service and Support applications

  • Activity Management and Collaboration

  • Data Management

  • Analytics - Reports and Dashboards

  • Workflow/Process Automation

  • Desktop and Mobile Administration

  • AppExchange

Relevant Excel Skills

Best practices for Salesforce Administrator

  • Ad-Hoc Administration Activities

  • Weekly Administration Activities

  • Monthly Administration Activities

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